Introduction
Welcome to the Terms of Use (these "Terms") for the website, deepimg.io (the "Website"), operated by DeepImg AI Inc. ("Company", "we", or "us"). The Website and any content, tools, features and functionality offered on or through our Website are collectively referred to as the "Services".
Acceptance of Terms
By using the DeepImg AI image generation service, you agree to be bound by this Service Agreement, our Privacy Policy, and any other policies or guidelines we may publish. If you do not agree to these terms, please do not use our service.
1. WHO MAY USE THE SERVICES
You must be at least 13 years of age to use our Services. If you are under the age of 18, you must have the consent of a parent or legal guardian to use the Services. By using the Services, you represent and warrant that you meet this age requirement and have obtained such consent if applicable.
2. Use of Services
2.1 User Input and Output: You can upload text prompts to generate images ("User Output"). You retain rights to your User Content, but grant us a license to use this content as needed to operate and improve our Services.
2.2 Prohibited Conduct: You agree not to misuse our Services by creating illegal, harmful, or objectionable content, or by violating others' rights.
3. User-Generated Content Guidelines
3.1 Acceptable Content: You agree to use our Services only to create content that complies with applicable laws and does not infringe on others' rights.
3.2 Prohibited Content: You agree not to use the Services to generate content that:
- Infringes on others' intellectual property rights.
- Is harmful, malicious, harassing, defamatory, or offensive.
- Promotes terrorism, violence, discrimination, or violates public morals.
- Is illegal in nature.
3.3 Content Removal: If you believe that user-generated content violates these Terms, you may request removal through our support team. We will process such requests according to our content moderation policy.
4. Intellectual Property
Our Services and content are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express permission.
5. Privacy Policy
For information on how we collect and use personal data, please refer to our Privacy Policy.
6. Subscription and Payment
6.1 Subscription Plans: Some Services may require payment. You agree to pay all applicable fees and taxes. Our pricing plans are detailed on our website and include various options to suit your needs. Specific terms for each plan can be found under the "Pricing Plans" section on our site.
6.2 Subscription Models: We offer different subscription options, including but not limited to:
- Basic Plan: Ideal for individual use.
- Pro Plan: For advanced users requiring additional features.
- Enterprise Plan: Tailored for business and large-scale operations.
Details regarding the pricing, benefits, and features of each plan are available on our website. Please refer to the "Pricing Plans" page for more information or contact us at deepimg2024@gmail.com.
7. Refund Policy
According to our terms of service, refunds are not available once you have used our services.
If you have not used the service, refunds are subject to the following policies:
EU or Turkey Customers
If you reside in the EU or Turkey, you are eligible to cancel your subscription and receive a refund within 14 days of initial purchase, applicable to both monthly and annual subscriptions. Please specify in your refund request that you are applying for a refund under EU or Turkey regulations. If there are any irregularities with your account, customer service may require you to provide relevant proof when processing the refund request.
All Other Customers
Monthly Subscriptions:
You can apply for a monthly refund within 24 hours after the initial purchase charge. Please state the reason for your refund request in your application.
Annual Subscriptions:
You can apply for a refund within 72 hours after the initial purchase charge. Please state the reason for your refund request in your application. No refunds will be granted for requests made after this period.
Refund Amount Explanation
During the payment of your subscription, the payment service provider charges certain transaction and processing fees, including but not limited to:
4.3% transaction fee;
0.4‰ subscription management fee;
USD 1.00 payment gateway fee.
Accordingly, when a refund is issued (if eligible), the refunded amount will be the net amount after deducting all applicable fees charged by the payment intermediaries. These fees are imposed by the payment service providers and cannot be controlled or reimbursed by our platform.
Although we strictly adhere to our policies, we may not be able to fulfill your refund request if there are irregularities with your account. We strive to make our refund policy as fair as possible.
If you are eligible for a refund, we will process it and get back to you within 7-10 business days. However, please note that if you have previously received a refund for our services, we reserve the right to deny subsequent refund requests. This policy is designed to prevent abuse of our refund system and ensure fair use of our services.
8. Limitation of Liability
8.1 Service Provision: Our Services are provided "as-is" and "as available" without warranties of any kind. We are not liable for damages arising from the use or inability to use the Services, except as required by law.
8.2 Misuse and Ethics: You agree not to use the Services for any illegal, harmful, or unethical purposes. We reserve the right to limit or suspend access to accounts that violate these Terms.
9. Governing Law and Dispute Resolution
These Terms are governed by local laws. Any disputes will be resolved through binding arbitration or in the local courts, as appropriate.
10. Modifications to Terms
We may change these Terms from time to time. Updated Terms will be posted on the Website with a revised date. Continued use of the Services constitutes acceptance of the updated Terms.
11. Legal Compliance
We comply with all relevant data protection laws and other applicable laws based on your location. No matter where you are located, you agree to adhere to the relevant regulations.
12. Contact Information
For any questions about these Terms, contact us at deepimg2024@gmail.com.
